1 hour ticket response
We are dedicated to providing a rapid and adequate response to every customer support ticket sent by a user. Our skilled help desk support staff representatives will review your request and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average technical support ticket response time has proven to be twenty minutes.
An Exceptional Tech Support Service
We’ve got a team of web hosting support technicians who are prepared to answer all your requests every time you are in need of support. Most of our client support team members have lots of years of experience in the shared website hosting services industry, which implies that you can always count on quick and accurate answers to your inquiries.
A User–Friendly Help Center Section
Incorporated into the Online Control Panel is an intuitive Help Center section, which offers you a variety of information sources. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, check out the how–to video tutorials or have a glance at our F.A.Q. repository.